Frequently Asked Questions

To begin, register for Eastland's Client Portal and proceed by adhering to the provided instructions. Rest assured, if you encounter any technical difficulties, our dedicated onboarding representatives are available round-the-clock to assist you.m.

As an agency owner, you can easily obtain support by reaching out to our dedicated team. Simply contact our support representatives, and they will be more than happy to assist you with any queries, concerns, or assistance you may need. We are committed to providing comprehensive support to ensure your agency's success.

You have the flexibility to set the spending limit according to your preferences. You can maximize your daily spending up to the guaranteed amount you provide, allowing you to have full control over your ad account's expenditure.

Upon completing your registration and payment process, one of our expert representative will promptly reach out to you. Once you provide the requested additional information, the relevant authorization procedures will commence within one business day after the approval process.

We assess the issue, contact platform representatives, and raise objections. Typically, we receive positive responses or referrals. Meanwhile, you can acquire new assets or await a decision from the platform authorities.

For additional assistance, simply contact our team via email or phone, and we will gladly address any further inquiries or concerns you may have. We are committed to providing comprehensive support to ensure your satisfaction with our services.

Please reach us at support@eastlandmedia.com if you cannot find an answer to your question.